The Ritz-Carlton, Almaty Hotel, Almaty ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Esentai Tower, 77/7 Al Farabi Avenue, Almaty, Kazakhstan, 50040

The Ritz-Carlton, Almaty stands as a luxurious sanctuary nestled in the vibrant city of Almaty, Kazakhstan's largest and culturally rich urban center. Guests can unwind with exquisite spa treatments, savor unique culinary experiences, and enjoy breathtaking views of the Alatau Mountains. Known for its elegant design and thoughtful hospitality, the hotel exemplifies the fusion of modern luxury and local culture.

Location

The hotel is strategically located 15.5 miles from Almaty International Airport and just 5 miles from Almaty 2 station. Situated adjacent to Esentai Mall, guests have easy access to upscale shopping and dining options. Outdoor enthusiasts can explore nearby attractions, such as Shymbulak Mountain Resort, which is a short 20-minute drive away.

Rooms

The Ritz-Carlton, Almaty offers elegantly designed rooms that immerse guests in refined luxury. Breathtaking mountain and city views are a hallmark of the accommodations, enhancing the overall experience. Each room features state-of-the-art amenities, including a flat-screen TV, minibar, and premium toiletries. Suites provide additional space with separate living areas and access to the exclusive Club Lounge.

Eat & Drink

Dining at The Ritz-Carlton, Almaty features a variety of options that cater to diverse tastes. Vista, the all-day dining venue, offers a menu rich in international flavors with a focus on Mediterranean cuisine and Kazakh influences. Sky Lounge and Bar provides a relaxed setting for light meals and signature cocktails, complemented by stunning panoramic views of the city and mountains.

Leisure & Business

The Six Senses Spa at The Ritz-Carlton is the highest spa in Almaty, offering an extensive menu of treatments to rejuvenate guests. For business travelers, the hotel features versatile meeting spaces equipped with modern technology and an experienced planning staff to assist with events. The exclusive Club Lounge on the 26th floor enhances the business experience with private meeting rooms and continuous culinary offerings.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Guest Room

Max:

2 persons

40 m²

Bed options:

2 Double beds

Mountain view

Shower

Coffee machine

room details

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Executive King Suite

Max:

2 persons

80 m²

Bed options:

1 King Size Bed

Mountain view

Shower

Coffee machine

room details

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Deluxe King Room

Max:

2 persons

40 m²

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Almaty 1.5 mi

Airports

Almaty International (ALA) 13.2 mi

Train

Almaty 2 Train Station 3.9 mi

Almaty 1 Train Station 8.5 mi

Metro stations

Baykonur Metro 1.5 mi

Auezov Theatre Metro 1.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Breathtaking Views!

“The mountain views from my room were absolutely stunning, creating a serene ambiance during my stay.” view full review

Delicious Breakfast!

“The breakfast spread was impressive, offering a wide variety of options, including exceptional lentil soup and freshly baked bread.” view full review

Excellent Concierge!

“The concierge service went above and beyond, expertly organizing my day trip to the lakes and Charyn canyon with a fantastic guide.” view full review

Spacious Shower!

“I loved the spacious walk-in shower in my room, providing a luxurious and refreshing experience.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Ski storage
Allergy-free rooms
Elevator
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Key card access

Sports & Fitness

Fitness center
Skiing
Hiking
Cycling
Golf course

Guest Parking

Electric kettle

Services

Paid shuttle service
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet
Kids club
Game room

Spa & Leisure

Indoor swimming pool
Live entertainment
Night club
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness center
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Facial
Treatment room
Beauty treatment
Massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Esentai Tower, 77/7 Al Farabi Avenue, Almaty, Kazakhstan, 50040

Map view

Esentai Tower, 77/7 Al Farabi Avenue, Almaty, Kazakhstan, 50040

City landmarks

Garden

Botanical Garden

1.6 mi

Stadiums

Almaty Central Stadium

1.4 mi

Museums

The Museum of Arts of the Republic of Kazakhstan

1.7 mi

Museums

Central State Museum of Kazakhstan

1.6 mi

Museums

Atakent

1.4 mi

Musrepov St

Aya Fantasy World

1.4 mi

Republic Square

1.6 mi

Parks

First President's Park

2.8 mi

Mahatma Gandhi Street 10

Park

1.3 mi

Panfilov street

Panfilov Street Promenade

1.2 mi

Almaty 050000

Pamyatnik Abylkhanu Kasteyevu

1.3 mi

Zheltoksan St 179

Park Of The Foundaton Of The First President Of The Republic Of Kazakhstan

1.3 mi

Amusement & Theme Parks

Fantasy World Almaty

1.5 mi

Satpaev St

Golden Warrior Monument

1.6 mi

Mosque

Baiken Mosque

2.0 mi

Zhambyla 96/59

Nedelka Project

1.9 mi

Church

St Nicholas Cathedral

2.0 mi

Zhamal Omarova Street

Almaty Television Tower

2.0 mi

Respublika alany

Monument of Independence

1.6 mi

Abay Ave 103

Muzey Kazakhskogo Akademicheskogo Dramteatra

1.6 mi

Store

Ritz Palace

1.6 mi

Museums

Museum of the History of Alma-Ata

2.1 mi

Shevchenko St.

Monument to Chokan Valikhanov

1.8 mi

Almaty 050000

Museum-house Of Akhmet Baitursynov

1.9 mi

Events

Republic Palace

2.2 mi

Almaty

Terrenkur

2.0 mi

Abai Sq.

Monument to Abai Qunanbaiuli

2.2 mi

Casinos

Casino Zodiak

1.9 mi

Zheltoksan 137

Museum of Broken Hearts

2.0 mi

Nearby

Mall

Esentai Mall

600 ft

Restaurants

Vista

1200 ft

Al Farabi Ave.

Seven bar and restaurant

1100 ft

Al-Farabi Avenue 77/7

Paul Cafe

1600 ft

Al-Farabi 77/8

The Green Table Family Restaurant

1800 ft

Al-Farabi 63/17

Sky Lounge

4200 ft

Al-Farabi 77/7

Reviews and Ratings

Feedback from previous guests about their experience.

82%

liked the hotel and would stay again

delicious dining

exceptional service

pricey dining

slightly crowded location

8.2/10

Great

Rooms

9.0

Location

8.0

Service

9.0

Dining

10.0

4.5/5 based on 416 reviews

#1 of 83 hotels in Almaty based on Tripadvisor

Marie

United Kingdom, March 2024

9.0/10

My stay at the hotel was truly memorable. The rooms were incredibly comfortable, offering a wonderful view that made it hard to leave. The service was outstanding, with the staff making a superb effort to ensure my comfort. The location was great, being next door to an upscale mall and Starbucks. The dining experience was top-notch, serving delicious local and international foods. Overall, a fantastic stay with a few minor drawbacks.

Rooms

9.0

My room was a corner one with great views, a comfortable bed, and a nice bathroom. It was very spacious and cozy.

Service

9.0

The service was exceptional, with the staff speaking very good English and going out of their way to ensure I was comfortable and enjoying my stay.

Location

8.0

The location was a big plus, being next to an upscale mall and Starbucks, offering a sweeping view of the city.

Dining

10.0

The dining experience was fantastic, with a variety of delicious Kazakh and western options that made it the best I've had.